Reporting QP Problems - the log


 

Please record problems reported to QuestionPoint.

 

Date Problem Submitted to QP
QP Assigned Number Brief Description of Problem reported
Comments
Nov 2010 1-885936488 librarian disconnected (timed out)  
Oct 2010
1-844572508 
patron receiving same message multiple times  (patron comment)
 
Sept 2010
1-836855792 
Can program automatically scroll down as the chat occurs? (patron comment)  
July 2010
1-757680459 
The page drops text characters causing me to retype the same words twice  (patron comment)
 
April 2010
1-683459005 
patron had to re-type words (patron comment)